The Accessible Canada Act (ACA) and the Accessible Canada Regulations govern accessibility for federally regulated organizations, in place of Ontario’s Accessibility for Ontarians with Disabilities Act. The Act’s stated goal is a barrier-free Canada by 2040, across seven priority areas that include information and communication technologies.

Covered organizations work through a repeating 3-year cycle:

  • Year 1 — publish an accessibility plan, along with a description of the organization’s feedback process.
  • Year 2 — publish a progress report on implementing the plan, including feedback received and how it was considered.
  • Year 3 — publish a second progress report.
  • Then publish an updated plan within 36 months of the previous one, and the cycle repeats.

Plans and reports have to be prepared in consultation with persons with disabilities, and any document published online has to meet WCAG Level AA. Organizations must notify the Accessibility Commissioner, who sits within the Canadian Human Rights Commission, within 48 hours of publishing any required document. Records have to be kept for 7 years.

See Accessible Canada Act: Employer-Size Thresholds and Deadlines for when a given employer’s first plan was due. This is general information, not legal advice; confirm current requirements at the source before relying on them.