Your Best 10 Minutes
Frank’s companion frameworks — the Rule of Three, Saints and Vampires, and the Mirror of Courage — as plain tools, each pointing to the evidence and the how-to in the knowledge base.
Alongside the 5 Cs, Frank uses a handful of plain frameworks to make an idea stick — and to give a manager a way to name what’s actually going on.
Three of them carry most of the weight: the Rule of Three for what people really cost, Saints and Vampires for the culture problem every team has, and the Mirror of Courage for the conversation you keep avoiding. None of them needs a workshop to use. Each one below points down to the knowledge base, where the evidence and the practice live — and there’s more on Frank on his profile.
From Frank’s writing
Article Turnover Blues? How to Retain Your Talent Why good people leave — and what it really costs to replace them. Read › 
Article Vampires vs Saints – the Battle for your Corporate Culture The vampires who charm the boss, and the saints who quietly keep the place running. Read › 
Article Three Courages Every Leader Should Know The three kinds of courage leadership asks of you — and where managers run short. Read › The frameworks
A rule of thumb for what turnover really costs: losing a good employee runs to roughly three times their annual salary, once you add the search, the ramp-up, and the work that stalls while the seat sits empty. It’s a way to make an invisible cost concrete before you shrug off a resignation. The note breaks down where the figure comes from — and how firm it is.
The evidence behind the Rule of Three ›Frank’s name for a pattern every manager knows. Vampires are the toxic high-performers — charming to the boss, fangs out when no one’s watching. Saints are the steady people who quietly carry the team. Tolerate the vampire and you don’t keep the vampire; you lose the saint, who leaves for somewhere the problem gets dealt with.
What a single toxic employee costs ›A test of what kind of leader you are in the moment that counts. A window leader is transparent — people look straight through them and nothing changes. A mirror leader reflects back what everyone’s working hard to ignore, and says the thing out loud. Most of the cost of weak leadership is the conversation that never happened.
What withholding honest feedback costs ›Keep tolerating the vampire and you don’t lose the vampire. You lose the saint.
The knowledge base
Use the tools
The Rule of Three, the vampire you’re tolerating, the conversation you keep putting off — these usually point at the one thing worth fixing first. We can figure out which on a call.